Refund policy
At Anima, we believe that clarity is a form of respect — and we want you to feel fully confident in every purchase you make with us.
Because our products are fulfilled through Amazon, all returns and refunds are handled according to Amazon’s return policies. We trust their process to ensure your experience is smooth and fair.
Returns & Eligibility
If you're not satisfied with your order, you may return it through Amazon, subject to their conditions:
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Most items are eligible for return within 30 days of delivery
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Items must be unused and in original condition
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Some items (like opened incense or used affirmation cards) may not be eligible for return
To begin the return process, simply go to Your Orders in your Amazon account and select "Return or Replace Item".
Refunds
Once your return is received and processed by Amazon, your refund will be issued directly to your original payment method.
Refunds typically appear within 3–5 business days after Amazon confirms receipt of your return.
Issues or Questions?
If you have any issues initiating a return or need guidance with your order, feel free to reach out to us:
We’re happy to help you resolve any issue and guide you with kindness.
A Gentle Note
Our products are energetic tools — made with love and intention. If something doesn’t feel right, let us know. We’re here to support not just your purchase, but your entire journey.